Marmadukes Delivery and Shipping Information

Marmadukes Antiques provide the Delivery and Shipping of antiques nationally and worldwide. In certain circumstances delivery can be free of charge.

The Marmadukes Delivery and Shipping Policy Ethos

At Marmadukes, we try to keep the costs we are obliged to pass on, to a minimum. We are, of course, referring to the inescapable and soaring costs of delivery. However, we do waive delivery charges whenever it's possible to do so. The prices shown here are our best guide prices.

Guide Delivery Prices for UK Mainland

Our definition of Mainland is for pricing purposes only. Although technically incorrect, we have to literally consider the term Mainland as being a destination that can be reached without an expanse of water having to be crossed (unless of course, a connecting road bridge exists). We have no choice, as writing off or absorbing vehicle ferry costs would be an economic impossibility. It should be noted that if, for whatever reason, we have to hire a courier to make the delivery, we then reserve the right to charge you accordingly.

• Shropshire | Staffordshire | Worcestershire • Usually FREE delivery
• England Central  • £ 100 Guide Price
• England North  • £ 150 Guide Price
• England South  • £ 190 Guide Price
• Wales  • £ 150 Guide Price
• Scotland  • £ 190 Guide Price

Guide Shipping Prices for Outside UK Mainland

Please E mail us for a specific quotation if your delivery destination is in any of the zones listed below:

• British Isles and Islands
• Channel Islands
• Northern Ireland
• Southern Ireland
• Northern Europe
• Central and Western Europe
• Eastern Europe
• Western Russia
• USA

• In addition, we also provide full or part container shipments to any destination worldwide.

UK Mainland Delivery

• Logistics •  We can deliver the Goods directly to the room of your choice providing you can guarantee us ease of access. It is important that you ensure that the Goods will fit into your chosen room. We cannot emphasize this point enough. You should be aware that if we can't deliver the Goods to your selected room, we will either leave the Goods in an area convenient to you or, if we have to return the Goods, we will have to charge you a restocking fee of 20% of the value of the Goods (not to exceed £ 200). If you intend ordering a particularly large piece of furniture, we will prompt you at the time we accept the order about its size and volume.

• Cost of Delivery •  To find out the cost of delivery, simply check where your location is within the areas listed above.

• Delivery Date •  After you place an order, we will acknowledge receipt of it. Then we check its availability. If the required item is still available, we will send you our Acceptance of Order. At this point we will inform you of the delivery date, unless you have already made a request for a specific date. If this is the case, we will then confirm whether or not we can comply with your request. Either way, at this juncture, the mutually agreed delivery date is established.

Outside UK Shipping

• International Shipping •  We will only use reputable shipping agents for international deliveries. We will only use those who have experience with the transportation of antiques to guarantee that your Goods arrive with you without trauma.

• Packaging •  We will ensure that the Goods that you have ordered will be packaged and protected in an appropriate and befitting way, prior to being loaded into a shipping container.

• Transportation •  With worldwide shipping, the choice of transportation mode is ultimately yours. You have to make the decision of whether you want us to ship the Goods to you by sea or air. We will conform to whichever option you choose. However, it's worth us pointing out to you, that the sea freight option is less expensive.

• Cost of Shipping •  Unfortunately, it is impossible to list any costs here, due to the wide and varied nature of factors involved. Each shipping Contract is individually calculated. We will need you to E mail us and identify the Goods you want shipped, along with the destination address. We will then be able to inform you of a total price.

• Orders •  You will receive a quotation for the cost of shipping the Goods to your specified destination. If you are satisfied with the price and intend to proceed, you should E mail and inform us of this. We will E mail you back, acknowledging the receipt of your intentions. We will then make every effort to contact you by telephone to discuss your requirements. If we cannot contact you by telephone, for whatever reason, we will E mail you. At this point, we can ensure that all your questions are answered and proceed with payment.

• Taxes and Import Duty •  As you will appreciate, it is far too difficult to keep a current list of Import Duty and Tax rates pertaining to all countries of the globe displayed here on this website. If you are in any doubt about your local Import Duty or Tax liability, then we advise you to contact your own Governmental, Customs or Civil Service department. Do not be concerned about calculating the exact amount, as our shipping agent in your country will do this and notify you of the amount you have to pay once your Goods have safely arrived.

• Extra Information •  For shipments to U.S.A. and Canada, it is common practice for the following information to be required:

Your Passport Number
Your Social Security Number
Your Power of Attorney

Our shipping agent will take payment of local taxes and then make a convenient arrangement to deliver your Goods.

• Insurance •  Marmadukes will automatically add a charge of 1.5% onto the value of the Goods. This charge is for Standard Liability Cover. This is a nominal charge. Should you wish for this charge to be removed, then this will be at your discretion. Please note that if this charge is removed, Marmadukes or their Shippers will not, in any event, be liable to any future claim that may arise for defective or damaged Goods.

• Assistance for Overseas Clientele •  This is simply a helpful note. It is possible that we might be able to offer further assistance to potential clients living within certain regions outside the UK Mainland. We mention this, as it is entirely likely that some concerns of distance and language might dissuade these potential customers from placing orders.

We do have friends, family and contacts in the following areas:

St Petersburg in Russia • Central Poland • South West France • New York in USA • Queensland in Australia

Our In House spoken languages are English, French, Polish and Russian

So, if you live in St Petersburg and only speak Polish, but want to buy that French bed for sale in England - We're the people you should be dealing with (English humour)